Category: Foam & Cushioning Case Studies

Tile wholesaler reduces damage by switching to foam-in-place system

Foam-in-place packaging helps protect packages with a custom foam insert.

When you’re shipping something delicate, it’s critical that you’re using the right cushioning system; it’s time to consider a foam-in-place system. A major East Coast wholesaler of high end tile, stone, and decorative metal was experiencing significant damage to its small quantity shipments. Frequently asked to send sample or replacement tiles to retailers, contractors, and consumers, the company relied on an air cushioning system coupled with expanded polystyrene (EPS) to protect as many as 350 shipments per day. The air

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Case Study: Choosing the right foam-in-place system can have far reaching effects

Not only did the fabricator find a simpler solution for their workers, they’re helping their customer to look at a new foam-in-place system for their facility, as well. A major vendor of ours was selling an engineered plank to a company, who was then fabricating foam cushioning components for a manufacturer of automotive cooling and heating systems. The automotive customer began asking their fabricator about manufacturing “pre‐mold” foam-in-place pieces at their facility and adding them to the daily shipment of fabricated products being sent to the manufacturer.

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How are your customers reacting to your packaging?

You know how you feel about your packaging. But, have you thought about how your customers feel about your packaging? And does it even matter? Apparently – the answer is yes. I ran across this really interesting study conducted by one of our vendors. The goal of the study was to measure consumer emotional response to different protective packaging mediums. While some of the results may not be surprising, some were and some are really good food for thought as you

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eBook: Lost customers are little known side effect of shipping damage

A 2014 report claimed that only 5% of consumers feel their customer experience exceeded their expectations and some 29% say that companies miss the mark. But, perhaps the bigger concern is that customers now feel empowered to complain about their dissatisfaction: 93% of customers talk about good experiences at least occasionally. 46% talk about their good experiences all of the time. 95% of customers will report their poor experiences to others some of the time. 60% will tell others about poor experiences all of the time. The survey shows, “On average,

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Renew Bubble and Renew Micro-Foam Promote Sustainability

A manufacturer and distributor of home furniture was searching for a more sustainable solution to its packaging operation. They were previously using regular bubble wrap and packaging peanuts to help protect their products.

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