eBook: Lost customers are little known side effect of shipping damage
01 Feb

eBook: Lost customers are little known side effect of shipping damage

A 2014 report claimed that only 5% of consumers feel their customer experience exceeded their expectations and some 29% say that companies miss the mark. But, perhaps the bigger concern is that customers now feel empowered to complain about their dissatisfaction: 93% of customers talk about good experiences at least occasionally...
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Are you ready to meet The One?  Guaranteed to change your life
29 Oct

Are you ready to meet The One? Guaranteed to change your life

Are you looking for the perfect partner?  One who works with you, who helps you to become successful?  The one who isn't high maintenance and wants nothing more than to take care of your needs? Don't worry: I have The One for you! Meet Maxwell, Smartbagger's new Intelligent Interface from Intellipack.  The Maxwell™...
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Protection made less messy with foam-in-place
26 Oct

Protection made less messy with foam-in-place

Oh, whoa to the one who opens the package filled with packing peanuts. Foam-in-place packaging saves you the headache of traditional packing peanuts. How many times have you opened a shipment and seen nothing but a sea of packing peanuts looking back at you? You realize that you're about to make an unholy mess trying to find your item (or...
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eBook: How much does shipping damage really cost?
19 Oct

eBook: How much does shipping damage really cost?

Quality delivery improves customer loyalty. The buying experience dramatically improves when they open a package to discover products exactly as they expected. To be honest, anyone of us would be more likely to understand damage to a paperback book we ordered off of Amazon over the newest iPhone we ordered. Easy access to purchase and parts...
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Foam-in-place:  How "smart" is your packaging?
27 Jan

Foam-in-place: How "smart" is your packaging?

In the face of increasing shipping rates and reports of product damage, some things are clear: Attentive packaging pleases shoppers, lowers shipping costs, and reduces returns of damaged purchases. Containers should be rigid and large enough to allow room for adequate cushioning material on all sides of the contents. Fragile articles should be wrapped...
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Brand marketing and industrial packaging commonalities
09 Oct

Brand marketing and industrial packaging commonalities

When it comes to packaging, it is all about corporate impression to its demographic, which is why lessons from a shortcoming in Budweiser's packaging can be applied to industrial packaging solutions. Packaging can be seen from a number of various viewpoints. The way in which a company approaches their packaging processes within the supply chain can...
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