Since 1976, we have associated ourselves with vendor partners that provide reliable, durable, and high-quality packaging systems that improve the look of your products, the protection of your shipments and increase you productivity. We are always working to make sure we are offering the best products and technical service available. We have an extremely knowledgeable and dedicated team of service technicians on our staff. These technicians are available 24 hours a day, 7 days a week! Whether you are using hand tools or powered strapping equipment, we will do everything possible to keep your operation running. IPS works when you do. Whenever, whatever, we are there for you. We are not interested in quick sales and moving on, we are interested in business partners, so what is best for your business is best for ours!
We take holistic approach to our service that comes to you through multiple venues:
- Knowledgeable Staff: Our staff has years of experience working with packaging machines.
- Readily Available Parts: We have all the parts you need in stock, and if for some reason they are not, then we are able to have them available in 24 hours.
- Technical Support: If you can fix your problem yourself with a little guidance, we can walk you through the steps saving you both time and money.
We offer service on a wide variety of machines including, but not limited to: automatic strapping equipment, stretch wrap equipment, carton sealing and erecting machines, shrink wrap and overwrap systems. We service machines from top-quality vendors including: Signode, Stra-Pack, Mosca, Arpac, Lantech, Wulftec, Titan, BeA, Orgapack, Columbia, Joseph Kihlberg, and others!
You can start a service call by contacting our technical service center. We can work with you then to determine whether you need your machine serviced, a simple replacement part, or an adjustment that can be guided over the phone. Armed with expert knowledge and easily accessible parts. We can be your complete packaging partners providing complete packaging solutions.