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strapping tool on left with text service tools and repair in black on white background on right

Our Packaging Equipment Repair and Strapping Tool Service Offerings Keep Your Packaging Program Operating Smoothly

Does your vendor offer parts, repairs, or preventative maintenance programs? IPS Packaging & Automation does.

At IPS Packaging & Automation, we firmly believe that if we’re going to sell it to you, we should be there every step of the way. That includes providing packaging equipment installation and service, as well as strapping tool repair and OEM parts for all packaging tools and equipment we sell. And if we didn’t sell it to you? We’ll still service and repair it.

Our manufacturer-trained and factory-certified technicians have years of experience in servicing major brands of packaging equipment and hand strapping tools.

PACKAGING EQUIPMENT INSTALLATION DONE RIGHT

Our factory-trained and certified service technicians can install, maintain, and service just about every make and model of packaging equipment available. 

And since we also understand that using any new product will come with some degree of learning curve, we ensure that we provide you with completely customized training programs and the most up-to-date operation manuals, ensuring that your operators are familiar with the proper procedures and safety guidelines of any piece of equipment that we represent. 

man in hard hat writing notes on clipboard with text planned maintenance on top

IPS360° CUSTOMER CARE PLANNED PACKAGING EQUIPMENT MAINTENANCE

With one of our customized IPS360° plans, we provide the best method for avoiding costly surprises and ensure that you maximize your bottom dollar by getting the best performance out of your strapping tools and packaging equipment.

  • Priority and emergency service and 24/7 technical support
  • Equipment inspections and adjustments based on manufacturer specs
  • Scheduled visits by factory-trained, certified, and experienced technicians
  • Reduced travel and service rates
  • Discounted replacement OEM parts
man fixing gears on packaging equipment with text saying installation and training on top

PACKAGING EQUIPMENT SERVICE KEEPS YOU MOVING FORWARD

Need an emergency repair for a broken-down stretch wrapper? Did your case sealer stop closing boxes? Any kind of packaging equipment slow down can dramatically impact your business – from creating bottlenecks in the line to completely halting production. Whether you purchased your packaging equipment from us or from another vendor, our team will get you back up and running as quickly as possible.

  • All packaging equipment service technicians are factory trained by the manufacturers
  • Fully stocked parts department ensures you only get OEM replacements when needed
person searching through part containers on shelves with text dedicated parts department

THE OEM STRAPPING TOOL PARTS YOU NEED

As a leader in packaging hand tools and parts, we can provide you with strapping tools from top manufacturers, including Signode strapping tools and Fromm strapping tools. But we don’t just focus on tools — we have a fully stocked parts department, making sure that nearly any part you need can be accessed quickly and easily.

  • A complete selection of OEM parts for all major tools and equipment
  • Clear, informative schematics to make your repair job fast and simple
hands repairing strapping tool on table with text in-house tool repair

LET US HANDLE THE HEADACHE

We have an in-house repair center and a team of qualified technicians who can diagnose the problem, provide a detailed repair estimate, and complete all work as quickly as possible. Our goal is to provide you with quality repairs while reducing downtime and protecting your bottom line. All you need to do is download the tool repair form below, send us the completed form and your tool, and let us handle the rest!

  • Standard repair turnaround time of 24 – 72 hours
  • Stocked parts for all major strapping tools
  • Factory-trained and certified technicians

ips field service and support ips360 customer care

DOWNLOAD TOOL REPAIR FORM

Wear and tear, breakdowns, and maintenance issues happen to everyone. You can be prepared for the inevitable with a comprehensive service program from IPS Packaging & Automation. Call us today at (800) 277-7007 for all the information or fill out the form to the right. Either way, click the button below to download and fill out our tool repair form!

DOWNLOAD TOOL REPAIR FORM